Pickup & Shipping Procedures

Safe, Reliable Options for Bringing Your Puppy Home

At Bear Acres Kennel, we offer both in‑person pickup and safe, in‑home delivery options for our Bernese Mountain Dog and Newfoundland puppies. Our procedures are designed to prioritize puppy safety, transparency, and clear communication at every step.


In‑Person Pickup Procedure

We welcome families who prefer to pick up their puppy in person.

Reservation Deposit (Required)

To schedule a pickup appointment, a $400 refundable reservation deposit is required.

  • The deposit allows us to reserve your puppy and block a pickup appointment

  • The deposit is fully refundable if pickup cannot proceed due to breeder‑related circumstances

  • Pickup appointments are scheduled only after the reservation deposit is received

This policy helps us ensure a smooth, organized experience for both our puppies and visiting families.

👉 Learn more about our values on the About Bear Acres Kennel page.


Shipping & Home Delivery Option (Recommended)

For the comfort of our puppies and convenience of our families, we strongly encourage delivery whenever possible.

Delivery Cost

Shipping fees typically range from $200 to $500, depending on:

  • Distance and destination

  • Puppy age and size

  • Scheduling availability

Exact delivery pricing is confirmed prior to booking.


Pet Nanny–Assisted Delivery

All delivered puppies travel with a professional pet nanny.

Your puppy will:

  • Be delivered directly to your home address

  • Travel with continuous supervision and care

  • Receive regular comfort breaks, hydration, and attention

This method significantly reduces stress for puppies, especially for large breeds like Bernese Mountain Dogs and Newfoundlands.

We do not ship puppies as unattended cargo.


Delivery Timeline

  • Delivery scheduling begins once the puppy is ready and final balance is confirmed

  • Families receive advance notice of the delivery window

  • Our team stays in communication throughout the delivery process

👉 View currently available puppies on our Available Puppies page.


Health & Safety Standards During Transport

Whether picking up or receiving delivery, all puppies:

  • Are examined by a licensed veterinarian prior to leaving our care

  • Travel with up‑to‑date health records

  • Are transported following recommended animal welfare guidelines

We follow best practices supported by trusted organizations such as:


Important Notes

  • Pickup appointments are by scheduled appointment only

  • Reservation deposits must clear before booking pickup or delivery

  • Delivery availability may vary by location and season


Ready to Get Started?

We are happy to walk you through the process and help you choose the best option for welcoming your new puppy home.